• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
LaserJet P1102w
Microsoft Windows 10 (64-bit)

I have  LaserJet P1102W

 

It was set up to operate on my previous WiFi network. Worked OK.

I have a new provider and so have new WiFi network.

 

How do I set up the printer to operate on this network?

 

 

1 REPLY 1
HP Recommended

@mike8877

 

Welcome to the HP Support Community.

 

Let's restore the network settings on the Printer:

 

1. Turn the product off. 2. Press and hold the wireless button and the cancel button, and then turn the product on. 3. Hold the buttons until all the lights blink in unison, and then release the buttons.

 

Once done, try connecting the printer to the new Wi-Fi.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.