Showing results for 
Search instead for 
Did you mean: 
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
New member
1 0 0 0
Message 1 of 2
Flag Post

Cannot start web services on Officejet 8600 plus

HP Recommended
Officejet 8600 plus

A short while ago, all of a sudden my eprint address stopped working. Found out web services was off on the printer,  re-enabled on the printer and was assigned a new random eprint address. A few days ago, it happened again but I cannot re-enable web services on the printer. In the web admin interface, it was enabled along with eprint.  Tried the static IP, Google DNS servers,  restarting printer,  router,  laptop,  everything. Decided to try disabling in web interface and now it won't re-enable there either.  Wireless printing continues to work but not web services. 


Is this another printer that web services have been discontinued for but just not listed?

Level 17
Level 17
31,162 30,876 5,321 12,401
Message 2 of 2
Flag Post
HP Recommended

Hi @Nikkidee,

HP ePrint is not retired for your printer, you would need to install the latest firmware update for your printer to resume web services connectivity.

Pleae download and install the latest firmware, available within the Firmware category below:




Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution 🙂
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation