Cannot turn off WifiDirect on my MFP M283

[Günni50]

I try to turn off Wi-Fi Direct  on my Color LaserJet MFP M283: I choose "off" on the "Networking - Wi-Fi Direct Setup" tab of the configuration page and click "Apply". It seems to be turned off, but after a restart of the printer or after a wake-up from sleep, Wi-Fi Direct is turned on again.

The firmware datecode is "20231206", checking for updates results in a message that the firmware is up to date.

How can I permanently switch off Wi-Fi Direct?

[A_Gayathri]

Hi @Günni50 ,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you're experiencing difficulties turning off Wi-Fi Direct on your HP Color LaserJet Pro MFP M283fdw and it keeps reactivating after restarts or wake-ups, there might be a firmware issue or a persistent setting causing the problem.

Here are some steps you can take to troubleshoot and potentially resolve the issue:

• Factory Reset: Perform a factory reset on your printer. This will revert all settings to their default values, which should include turning off Wi-Fi Direct. However, keep in mind that this will also erase any custom settings you have configured.
• Update Firmware: Even if the firmware check indicates that your firmware is up to date, there might be a newer version available that addresses this issue. Check HP's official website for firmware updates specific to your printer model and follow the instructions to update the firmware manually.
• Check for Known Issues: Look for any known issues or bugs related to Wi-Fi Direct on your printer model. 
• Disable Wi-Fi Direct via Embedded Web Server (EWS): Instead of using the printer's control panel, try disabling Wi-Fi Direct through the Embedded Web Server (EWS). Access the EWS by entering the printer's IP address into a web browser, navigate to the Networking or Connectivity section, and look for Wi-Fi Direct settings. Disable it from there and see if the change persists.
• Check for Interference: Ensure that there are no other devices or software conflicting with the Wi-Fi Direct settings on your printer. Sometimes, interference from other devices or nearby networks can cause unexpected behavior.
• Temporary Workaround: If none of the above solutions work, you might consider using a temporary workaround, such as keeping the printer disconnected from the network when you don't need to use Wi-Fi Direct. 

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Günni50]

Hello Gaya1239,

thank you for your reply.

The bullet point "Disable Wi-Fi Direct via Embedded Web Server (EWS): " hinted me to a possible solution: I have been trying to turn Wi-Fi Direct off via EWS, but what I did not try was turning it off via the printer's control panel. I have tried it now and restarted the printer, and for know Wi-Fi Direct seems to stay turned off. Let's see if this persists for 24 hours or so. If it does, this will be my solution for the issue.

Regards, Günni50

[Irfan_06]

Hi @Günni50,

That's great! Happy to hear that the issue has been resolved for now. I appreciate your efforts in performing the steps to fix it. You can keep the printer under observation and If you need further assistance feel free to reach out to us.

Take care and have a great day ahead!

Irwin6

HP Support