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‎02-17-2022 04:06 PM - edited ‎02-17-2022 04:07 PM

HP Recommended
Product: HP All-in-One 22-c0xx
Operating System: Microsoft Windows 10 (64-bit)

Hi, Ive recently replaced the hard drive on my PC with a SSD and it's reset everything. Ive managed to go through the windows installation process but I can't connect to any networks for the internet? IIRC my model should have a built in WIFI adapter so i shouldnt need a cable. On the drop down list of Network adapters in Device Manager its only listed "realtek pcle gbe family controller" and a bunch of WAN miniports. What should I do? Thank you

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1 REPLY 1

‎02-21-2022 04:44 AM

HP Recommended

Hi@Charlottebsbesi,

 

Welcome to the HP Support Community! I'd like to help!

 

I see you are experiencing Wi-Fi issues with the HP All in one PC. This PC model has 802.11 a/b/g/n/ac (1x1) Wi-Fi® and Bluetooth® 4.2 combo Wireless card.

 

I have a few recommendations 

  • Update your computer to the latest BIOS from HP.COM.

  • Try installing the wireless drivers from HP.COM

  • Make sure the Windows and HP support assistant updates are up to date. 
  • Try doing Reset PC Keep my files from windows and check if it works.

Hope this helps! Keep me posted. 

 

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Have a great day!

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