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‎06-16-2022 07:19 PM - last edited on ‎06-17-2022 08:32 AM by Retired

HP Recommended
Operating System: macOS 11.0 Big Sur

We upgraded our modem to 5G with 2.4 capability and we were trying to restore the hp deskjet 2676 wifi but we can't see the printer listed in hp smart app when trying to reconnect. Is there a way to connect this printer to upgraded modem or no way we have to buy new one? Is there Any way we can upgrade printer software to connect to 5g?

1 REPLY 1

‎06-16-2022 11:42 PM

HP Recommended

 That printer model doesn't support 5G wireless. You need to get a printer that supports 5G or set your wi-fi to 2.4G




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