-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Wireless, Networking & Internet
- Cant set up wi-if.

Create an account on the HP Community to personalize your profile and ask a question
06-16-2024 09:37 PM
Can’t set up WiFi.
turn the printer on and the power button is on, wi-to blinking and (I) light on.
I’ve pressed and help both the wi-if & cancel button down for three seconds to set-up wi-if but nothing happens the WiFi symbol on the screen looks like it’s searching and the counter number spins.
I’ve turn the machine off and back on many times, hooked it up to my computer and try to connect using the WPS PIN number but it states that didn’t work, try again.
06-19-2024 05:17 AM
Hi @Cb2175,
Welcome to the HP Support Community.
I understand that you are facing connectivity issues. I’d like to help!
Make sure, your printer and your device are on the same network as 2.4GHZ only.
Have you made any changes to your router network or software?
Meanwhile, perform the steps from this document. This should help.
Update the firmware. Click here
Keep me posted for further assistance.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”
Nal_NR-Moderator
I am an HP Employee