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Common problems for Connectivity Issues
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‎12-20-2025 06:33 AM

HP Recommended

Purchased a tank 5101 and can't see any cat6 connection to connect to my router directly. Any suggestions?

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1 REPLY 1

‎12-20-2025 09:35 AM

HP Recommended

@Luke251 

 

Welcome to the HP Community --

 

@Luke251 wrote:

Purchased a tank 5101 and can't see any cat6 connection to connect to my router directly.

Any suggestions?

 

The nice ink system in these printers is not paired with some of the extra features found in (for example) the high-end OfficeJet Pro inkjet printers.

 

According to the documentation, this printer supports Wireless -- at 2.4GHz

 

User Guide - HP Smart Tank 5100

 

Illustration of Rear view - Page 2

Chapter 2 - Connect your printer - Starting on Page 14

 

NOTE: The printer only supports 2.4GHz connection.

 

Connection TypeWireless
Connectivity (facet)Apple AirPrint™; Google Cloud Print™; HP ePrint; Mopria™; USB; Wireless (Wi-Fi®); Print Anywhere
Connectivity, Std1 Hi-Speed USB 2.0 (device); 1 Wi-Fi 802.11b/g/n; 1 Wi-Fi Direct

 

 

===================================

Message Content References

 

Technology Tips - Video Gallery from our HP Expert greenturtle

 Technology Tips– YouTube Video Help for Printers

 

 HP Support Official Channel – HP Support Video Gallery

 

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References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

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 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP Smart Tank 5101 All-in-One Printer  

 

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Dragon-Fur

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