Change internet provider network connection

[sunandsand1]

I just changed internet provider to Starlink. My printer is not finding my network. How do I connect to my new network?

[Jerry_57 · Accepted solution]

Hi @sunandsand1,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I understand you have recently switched your internet provider to Starlink, and your printer is not finding the new network. Follow these steps to reconnect your HP printer to your wireless network:
 

Ensure Network is Active:
 

• Make sure your Starlink service is active, and your router is broadcasting the Wi-Fi network.

Locate the Network Credentials:
 

• Have your Wi-Fi network name (SSID) and password ready. This information is typically found on a sticker on your Starlink router or in the documentation provided by Starlink.

Prepare the Printer:
 

• Turn on your HP printer.
• Ensure it is within range of the Starlink router.

Access Printer Settings:
 

• On the HP printer, go to the control panel and access the wireless settings. This can usually be done via the touchscreen or by using the printer's button interface.

Connect to New Network:
 

• Select the “Wireless Setup Wizard” option.
• From the list of available networks, select your Starlink wireless network (SSID).
• Enter the network password when prompted.

Printer Connection Verification:
 

• Once connected, the printer should indicate a successful connection. You can print a network configuration page to verify the printer's connection to your new Starlink network.

Test the Connection:
 

• Try printing a test page from your computer or device to ensure the printer is connected properly.
  
  
  I hope this helps.

Take care and have an amazing day!
 

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Jerry_57

HP Support