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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended

Hi,

I recently got fibre broadband and the wifi password has changed. It is actually the same network as before (the same network name at least), but I need to change the password on the printer settings so that it can connect.

I’ve tried resetting, setting up a new printer etc but it always tries to get me to connect to an HP set-up network that I just can’t find anywhere.

 

thanks 

6 REPLIES 6
HP Recommended

@majg11

 

Welcome to the HP support community.

 

Provide the printer model number or the product number for further assistance.

Here is the link to find the product number:- Click here

Sandytechy20
I am an HP Employee

HP Recommended

Hi,

it seems to be ok now - the setup wireless network appeared on my laptop so I was able to use that. 
thank you anyway, all the best

m

HP Recommended

@majg11 

 

Good to know that the issue is resolved.

Feel free to contact us in the future if you need any assistance.

Sandytechy20
I am an HP Employee

HP Recommended

Mine is Envy6000 and I'm still having the problem. 

HP Recommended

@Kieran1a

 

Welcome to the HP support community

 

Could you elaborate on the issues for better understanding?

Sandytechy20
I am an HP Employee

HP Recommended

I have an HP3632 and my network name and password has changed and I have tried everything to get reconnected. WPS setup doesn’t work and I cannot find where to change network and password. I’m ready to throw it away and switch to a different printer. 

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