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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- Change network password

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08-20-2024 12:17 PM
I have a laser jet, MFPM 180 and W and I’ve had to change the network password due to a new wireless router being installed. I’ll be damned, but I literally cannot find where to change the network password. The fiber router that I have does not have a WPS button on it. You would think in this day and age it would be a one click thing to change the network password, but it isn’t. I’ve now spent an hour searching around to try to find out how to change the network password so I can use my printer again. Can anybody steer me to the right place. Thanks.
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08-22-2024 02:23 PM
Hi @LEFTCOASTER,
Thank you so much for your response. I am glad the issue is resolved.
Is there anything else that I can help you with today?
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.Take care and have a great day ahead!
Rachel571
HP Support
Sneha_01- HP support
08-22-2024 01:51 PM
Hi @LEFTCOASTER,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
To change the network password on your HP LaserJet MFP M180 printer and reconnect it to your new wireless network, follow these steps:
1. Connect Printer to New Network
Using the Printer's Control Panel
Access the Wireless Menu:
- On the printer's control panel, press the Wireless button or navigate to the Network menu. The location of this option might vary slightly depending on your specific model.
Select Wireless Setup:
- Choose the Wireless Setup Wizard or similar option. This will allow the printer to search for available wireless networks.
Choose Your Network:
- From the list of available networks, select your new wireless network.
Enter the New Password:
- When prompted, enter the new network password (Wi-Fi password). Make sure you enter it correctly, as it is case-sensitive.
Confirm and Connect:
- Confirm the entry and wait for the printer to connect to the network. Once connected, the printer should display a message indicating a successful connection.
Using the HP Smart App (Alternative Method)
Download the HP Smart App:
- If you haven’t already, download the HP Smart app from the HP website or your device's app store.
Add Your Printer:
- Open the HP Smart app and follow the prompts to add your printer. The app will guide you through the process of reconnecting your printer to a new network.
Follow Instructions:
- The app will provide instructions to select your new wireless network and enter the new password.
2. Accessing Printer Web Interface (If Required)
Find Printer’s IP Address:
- Print a network configuration page from the printer’s control panel to find its current IP address.
Open Web Browser:
- Enter the IP address into your web browser’s address bar to access the printer’s web interface.
Login to the Printer Interface:
- You might need to log in (often with a default username and password; check the printer manual for details if you haven’t changed these).
I hope this helps.
Take care and have a good day.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Rachel571
HP Support
Sneha_01- HP support
08-22-2024 01:56 PM
Hi Rachel, thank you for your reply. I actually got it figured out myself doing something a little different. Going into the printer set up menu. I restored it to the factory default. That’s all that I had to do then on the printer. On my Mac, I then went into system preferences to Wi-Fi, and there was the name of my network and above it was the name of the printer, so the Wi-Fi picked up what the printer was broadcasting when I clicked on the name of the printer, it asked me for the password. I entered the new password and then the printer went ahead and configured itself without any more intervention and I was done.
08-22-2024 02:23 PM
Hi @LEFTCOASTER,
Thank you so much for your response. I am glad the issue is resolved.
Is there anything else that I can help you with today?
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.Take care and have a great day ahead!
Rachel571
HP Support
Sneha_01- HP support