Change networks for the printer

[RC1547]

Have a 3722 DeskJet. Switched from satellite internet to broadband. New network and can not get the network changed for the printer.

[Dragon-Fur]

@RC1547 

Welcome to the HP Community --

Printer Supports 2.4GHz wireless (only)

Printer Specifications for HP DeskJet 3700 Printers

Section Connectivity

The following table contains connectivity options.

Connection method	Requirement
Wired (Ethernet)	n/a
Wireless	802.11b/g/n (Single band 2.4 GHz)
USB	Hi-speed 2.0 USB
Wi-Fi Direct	Wireless network
Near Field Communication (NFC)	n/a

Restore Wi-Fi setup mode on your HP printer See the one-minute summary video to the top of the document.

Restore Network Defaults / Install / Connect – InkJet and Laser printers

HP printer setup (Wi-Fi network)

and

User Guide

Page 62

and

Troubleshoot a Wi-Fi connection to an HP printer

Start with first section:  General Wi-Fi network requirements and checking connection status

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Dual Band Network - Considerations

Reminders 

Some printers, particularly older models, only support 2.4GHz

Some printers support both 5GHz and 2.4GHz – but not at the same time

Regardless, if the printer won't work or cannot connect to your 5GHz frequency, try 2.4GHz.

If you are running a Dual Band Network,

 Check that the router is set up to broadcast all frequencies it supports.

Next,

If your router supports it,

 Create a separate SSID named network for each frequency (5GHz and 2.4GHz).

and

 Connect the printer to the SSID network on the frequency / band you want it to use.

In general,

• 2.4GHz is less fussy about obstacles and supports a longer distance (separation) between router and device (printer)
• 5GHz is faster

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Embedded Web Server - EWS

 If you can get the printer onto the network,

Check / Adjust / Configure the network using the Embedded Web Server (EWS)

EWS > HP Document / How-to

Use the HP printer Embedded Web Server (EWS)

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Network > Wireless (802.11) > IPv4 Configuration

As Available:

Tab Network > Wireless (802.11) > Advanced

Network Interface on / off, Network SSID name, Security Settings, Passphrase / Password

Select and connect to the correct SSID / network name for the bandwidth you are using.

Note:   It is not mandatory that you use a manual / static IP address.  Doing so can improve stability.

Example - EWS - iPv4 setup / SSID named network

EWS_9025_Network_IPv4_Configuration_3

References / Resources

 HP DeskJet 3700 printers - Blinking lights

Good Information here:

 HP - Wireless Printing Center > Common Questions > Wireless Connection Issues

AND

 HP - Wireless Printing Center – Static IP Address

Some of the more common remedies grouped here:

 HP - Wireless Printing Center > Common Questions > Printer no longer works on network

Videos - Plain and Fancy

HP Deskjet 3720 | 3723 | 3730 | 3755: How to resolve a Printer Offline issue

HP Deskjet 3720 3755 3730 3723: Using the HP Smart apps to connect wirelessly and print

HP Deskjet 3720 3755 3730 3723 Download software install and connect wirelessly

Printer Software

In many cases, particularly if you have been able to get the preliminary network connection working, you can finalize the setup by installing the Full Feature Software.

Relevant to supported versions of Windows

If you have not done so, consider

• HP Full Feature Software / Full Driver printer software - supports printing and scanning from the web, printing in in other software and programs (for example, Word), and provides access to the full range of Printing Preferences / Shortcuts.  The full driver adds at least two shortcuts to the Desktop:  Printer Assistant and HP Scan.  If the printer model includes built-in Fax hardware, the software supports the setup and use of the Fax driver.  No Sign-in required.

If the full driver printer software is (already) installed but not working,

• Uninstall any printer software from Control Panel > icon view > Programs and Features
• Restart the computer and sign in.

Next,

• Check (for the Printer) in Devices and Printers  > If found, Right-Click Printer and Remove -- If any changes are made, that is, you remove anything, Restart the computer and sign in.I

Next,

• If using a printer USB cable between the printer and the computer, disconnect the cable before installing the printer software.

• Download and Save the Full Feature Software installation package or the Easy Start Software

Details Page - Driver - For your Printer

>>> Full Feature Software - Web Pack Installation Package - Information - Download  <<<

HP DeskJet and Ink Advantage 3700 All-in-One Print and Scan Driver and Accessories  

Installation

• Open File Explorer (formally Windows Explorer)
  
• Navigate to the folder in which you saved the installation file  (likely Downloads)
• Right-Click on the installation package and “Run as Administrator”
• If using a printer USB cable between the printer and the computer, connect the cable when instructed (near the end of the installation).
• After the software is installed, Restart the computer and log in

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Example - Windows - Full Feature Software - Installed

Programs_and_Features_Printer_Desktop_Icons_11

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HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP DeskJet 3722 All-in-One Printer 

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