Changed Internet network, can’t connect to new network

[McDuff12334]

Changed from Century Link to Quantum WiFi, printer still looks for Century Link.  How do I change this?

[Raj2111]

Hi @McDuff12334 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I see that you are facing an issue with your HP product.

To understand the issue and help you, please share the details listed below:

Note: Do not share any of your personal information such as serial number, phone number, email ID, etc., on your public post.

- Exact model number/product number(SKU number) of your HP Product (Click here for information on how to find the model number/product number).

- Error messages (if any) on the unit.

- When was the last time it was working fine?

- Were there any changes made to your PC recently?

In the meantime try this steps of restoring the printer back to defaults and reconnecting it back to new network.

Clik here

I hope this helps! Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

-Regards
Raj-HP Support