Changed internet provider and cannot get my printer back online.

[Jasper1122]

Recently changed internet providers and cannot get printer to connect.

[A_Gayathri]

Hi @Jasper1122 ,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you are trying to reconnect your HP DeskJet Plus 4152 All-in-One Printer to the new Wi-Fi network, follow these steps:
 

Reset the Printer's Network Settings:

• Make sure the printer is turned on.
• Press and hold the Wireless and Cancel buttons on the printer until the Power button starts flashing. This should reset the printer's network settings.

Reconnect Using HP Smart App: HP printer setup (HP Smart app)

• Download and open the HP Smart app on your Windows 10 computer if you don’t have it already.
• In the HP Smart app, select Add Printer or Set Up a New Printer and follow the instructions to connect it to your new Wi-Fi network.
• You may need to enter your new Wi-Fi network’s name and password during the setup process.

Reconnect Using Wi-Fi Protected Setup (WPS) (if your router supports WPS):  Connect an HP printer using Wi-Fi Protected Setup (WPS)

• On your printer, press and hold the Wireless button until it begins to blink.
• On your router, press the WPS button within 2 minutes.
• Wait for the printer to connect to the Wi-Fi. The Wireless light should turn solid, indicating it’s connected.

Reinstall Printer Drivers (if needed): Software and Drivers for HP DeskJet Plus 4152 All-in-One Printer

• If the printer still doesn’t connect, try uninstalling and reinstalling the HP printer drivers.
• Download the latest drivers for your HP DeskJet Plus 4152 from the HP support website and follow the installation instructions.

After these steps, your printer should connect to your new network and be available for printing.

Refer to this document: HP DeskJet Plus 4152 All-in-One Printer User manual

I hope this helps. 

Take care and have a good day.

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