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‎07-10-2023 03:05 PM

HP Recommended
Product: HP DeskJet Plus 4122
Operating System: Microsoft Windows 11

Hello HP community, i would love to know any wanswers on how to change my wifi settings on my HP DeskJet Plus 4122,

 

about 3 years ago i purchased the printer to print off buisness work or just genral stuff to print off at home. i moved homes bout 2 years ago and i have left the printer in storage never to be used until about 11 month later. i tryed to set up the printer but had a networking issue trying to connect to My Starlink Sattilite Wifi. i stored it away again until now when i really want to ge the printer working so i could continue to print off my buisness work. today i have followed many steps online and on here to find out the best way. i would like to not turn off my starlink wifi as it is not to be turned off unless there is a power cut at my home. i have got to the stage where i have held on the Wifi button until the light flashed continuesly. i have waited about 3 hours now and they are both still flashing. i would love any support towards this issue and would like to have my HP printer working again

 

Kind regards

Preston-

Category:
2 REPLIES 2

‎07-10-2023 04:34 PM

HP Recommended

@Preston00_1 

 

Welcome to the HP Community --

 

The Network information might help with the Wireless setup -- it does not address dried up ink cartridges that might -- or might not - be part of what you'll need to fix / replace / handle. 

References: 

No black ink, wrong colors, other print quality issues

 HP DeskJet 2700, 4100, 4800 printers - Replacing ink cartridges

 

Network

 

Except for the missing text-capable printer control panel, the printer is fairly smart.

 

Assuming you are not running a Mesh network, It should be possible to drag the printer onto the new wireless environment.

 

Don't get buried - there are additional resources to check - if you get stuck, move to the next section.

The information about the Dual Band Network is important.

The information in the EWS section can be very useful...

 

Reference documents - "Have at the ready" -

If needed, peruse the highlights to become familiar with the expected process...

User Guide – HP DeskJet Plus – 4100 All-in-One series

and

HP DeskJet 2700, 2700e, 4100, 4100e printers – Wireless printer setup

 

 

All the blinking bits

 HP DeskJet 2700, DeskJet 4100, DeskJet 4800 printers - Blinking lights and error codes

 

 

If you printer is stuck on the "old" pre-house-move network,

Set the printer back to it's network defaults

HP Deskjet Plus 4152 | 4155: How to restore back to setup mode / restore wireless to default

 

Things to know...

The printer supports 5GHz or 2.4GHz - not at the same time.

Specifications document

 Product Specifications for the HP DeskJet Plus 4122 All-in-One Printer (7FS77D)

Section Connectivity

Ports
1 Hi-Speed USB 2.0
Wireless capability
Yes, built-in Wi-Fi 802.11a/b/g/n
Storage device and direct print support
Storage devices not supported

 

 

If your Starlink network is a Dual Band Network...

=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

Dual Band Network - Considerations

 

Reminders 

Some printers, particularly older models, only support 2.4GHz

Some printers support both 5GHz and 2.4GHz – but not at the same time

Regardless, if the printer won't work or cannot connect to your 5GHz frequency, try 2.4GHz.

 

If you are running a Dual Band Network,

 Check that the router is set up to broadcast all frequencies it supports.

Next,

If your router supports it,

 Create a separate SSID named network for each frequency (5GHz and 2.4GHz).

and

 Connect the printer to the SSID network on the frequency / band you want it to use.

 

In general,

  • 2.4GHz is less fussy about obstacles and supports a longer distance (separation) between router and device (printer)
  • 5GHz is faster

 

802.11 Frequency

Standard Band

11a 5 GHz

11b 2.4 GHz

11g 2.4 GHz

11n 2.4 GHz and 5 GHz

11ac 5 GHz

 

 How to Change Wi-Fi Channels on Your Router

 

=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

 

EWS > HP Document / How-to

Use the HP printer Embedded Web Server (EWS)

 

If the printer is on the network,

Use the Embedded Web Server (EWS) to view / adjust / configure the network IP and the SSID named network settings.

 

Open your favorite browser > Type / enter the Printer IP address into URL / Address bar

Tab Network > Wireless (802.11) > IPv4 Configuration

As Available:

Tab Network > Wireless (802.11) > Advanced

Network Interface on / off, Network SSID name, Security Settings, Passphrase / Password

Select and connect to the correct SSID / network name for the bandwidth you are using.

 

Example - EWS - Network - Wireless

EWS_9025_Network_IPv4_Configuration_3EWS_9025_Network_IPv4_Configuration_3

 

Videos - Plain and Fancy

 

 HP Deskjet Plus 4152 |4155 |4158: Connect Printer to 5GHz network with HP Smart on Win 10 computer

 

Video - load printer software

 HP Deskjet Plus 4152 |4155 |4158: Download & Install HP Full featured Software on a Win 10 computer

 

and / or

Text / Instructions - Printer Software

================================

Remove / Install the full driver printer software

 

If not done by this point...

 

Restart everything, including the router that controls you network.

 

Can't stand it?  At least restart the printer and the computer and any device you can stand to be without for a short time.

 

Next,

Run Windows Updates  --  If any updates are installed, Restart the computer and log in.

 

Next,

 

If not done by now...

Uninstall the printer software from Programs and Features

Restart the computer and log in

Install a fresh copy of the Full Feature Software / full driver printer software

 

Printer - Full Feature Software - Install

 

If you have not done so, consider

 

 

  • HP Full Feature Software / Full Driver printer software - supports printing and scanning from the web, printing in in other software and programs (for example, Word), and provides access to the full range of Printing Preferences / Shortcuts.  The full driver adds at least two shortcuts to the Desktop:  Printer Assistant and HP Scan.  If the printer model includes built-in Fax hardware, the software supports the setup and use of the Fax driver.  No Sign-in required.

 

If the full driver printer software is (already) installed but not working,

  • Uninstall any printer software from Control Panel > icon view > Programs and Features
  • Restart the computer and sign in.

Next,

  • Check (for the Printer) in Devices and Printers  > If found, Right-Click Printer and Remove -- If any changes are made, that is, you remove anything, Restart the computer and sign in.

Next,

  • If using a printer USB cable between the printer and the computer, disconnect the cable before installing the printer software.
  • Download and Save the Full Feature Software installation package or the Easy Start Software

 

Details Page - Driver - For your Printer

>>> Full Feature Software - Web Pack Installation Package - Information - Download  <<<

HP Easy Start Printer Setup Software – Offline Use Only 

 

Installation

  • Open File Explorer
  • Navigate to the folder in which you saved the installation file  (likely Downloads)
  • Right-Click on the installation package and “Run as Administrator”
  • If using a printer USB cable between the printer and the computer, connect the cable when instructed (near the end of the installation).
  • After the software is installed, Restart the computer and log in

 

====================================

 

The installation of the full driver adds at least two shortcuts to the Desktop:  

Printer Assistant 

HP Scan

 

>>> Open the Printer Assistant > tab Scan > Manage Scan to Computer > Enable

 

 

Example - Windows - Full Feature Software - Installed in Programs and Features

Programs_and_Features_Printer_Desktop_Icons_11Programs_and_Features_Printer_Desktop_Icons_11

 

References / Resources 

 

 

=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP DeskJet Plus 4122 All-in-One Printer 

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

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‎07-13-2023 07:30 PM

HP Recommended


Thank you ! I will try the solutions when I get some time 

 kind regards-

Preston

 

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