Changing printer wifi

[Nita41]

Hi I have moved address and have a new wifi. 

I need help changing the wifi setting on my printer to connect to my new wifi.

As it stands now, I cannot connect my laptop to my printer, as it is offline and I am unable to change the printer wifi to connect with my laptop. Please can anyone help me to fix this problem. 

[Irfan_06]

Hi @Nita41,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I understand you're looking for help with connecting your Printer to the new network or to the device from which you want to print.

I apologize for any inconvenience this may have caused, I'm here to help you today.

Please follow the steps below to connect your printer to the network again as the service provider or the router was changed.

1) Uninstall the HP smart app by click on this link, Restart the computer or mobile device to clear possible error conditions.

2) Enable Wi-Fi setup mode: When you turn on your printer for the first time, it is temporarily placed in Wi-Fi setup mode so that it can be discovered during setup. Use the printer control panel to restore Wi-Fi setup mode, and then set up the printer again. Go to Restore Wi-Fi setup mode on your HP printer for more information.

3) Refer to this link to use the HP smart app on your phone/tablet/PC to add a printer.

Note: Enable Bluetooth for an HP Smart app setup: Enable Bluetooth on your computer or mobile device so that HP Smart can detect the printer during the setup.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support