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HP Recommended
HP desktop 3630
Microsoft Windows 10 (32-bit)

I  changed my  modem/router and have a new Network name and password. How do I change the SSID  so connects to the new router? Please can I have a specific answer.  I tried accessing HP smart but it did not work.

1 REPLY 1
HP Recommended

@Davidcapron

 

Welcome to the HP support community.

 

Restore network settings to default settings

● Press the Wireless button and the Cancel button from the printer control panel at the same time, and then hold them for three seconds.

 

Update the printer firmware

Here are the steps:- Click here

 

Refer page number 66 in this user manual to connect the printer to the new router:- Click here

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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