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- Chromebook - The selected printer is not available or not in...

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10-13-2020 10:34 PM
Hi have a new HP ENVY 5070 which prints fine from my Mac's and other MS Surface Pro, but it does not print from my sons Chromebook. I get the message "The selected printer is not available or not installed correctly" message.
It has to be something to do with the Chromebook as all other devices print fine. I have the latest Chrome OS installed. Any ideas?
Thanks
10-16-2020 06:34 PM
@Brid08, Welcome to HP Support Community!
I see that you are unable to print from Chromebook, try to remove and add the printer before you try printing.
Refer to the document HP Printers - Printing from a Chromebook for help.
Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee