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‎05-06-2021 02:16 PM

HP Recommended
Product: Color LaserJet Pro MFP M180nw
Operating System: Microsoft Windows 10 (64-bit)

Hi,

I am having issues printing on my Color LaserJet Pro MFP M180nw printer since the firmware update.  How can I remove the firmware update in order to use my 3rd party toner cartridges? I am also unable to setup my wireless connection on the printer.  Please send me instructions on how to solve these issues.

Thank you. 

Category:
1 REPLY 1

‎05-07-2021 01:38 AM

HP Recommended

Welcome to the "Fun HP new firmware update" club

The latest HP update blocks all 3rd party supplies 

Dynamic security enabled printer. This Firmware includes dynamic security measures, which may prevent supplies with non-HP chips or circuitry from working now or in the future. More at: www.hp.com/go/learnaboutsupplies.

To use your printer with a 3rd party supply you will need to downgrade the latest firmware to the previous one. 
I know how to do it, but HP probably wont be happy to tell you how. If you are tech savvy and google around a bit you can find the solution. 

Just a electronics enthusiast trying to fix everything.
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