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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended

I can't print a configuration code. I press the cancel and information button together to print one but the printer on off button just blinks. I spent over an hour on WhatsApp with HP and still wasn't resolved 

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