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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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I can't get my HP Deskjet 6500A to connect wirelessly.

I have had it connected via cable but I want to move the printer and need to connect wirelessly.

I am tearing my hair out!!!

How do I DO this?

7 REPLIES 7
HP Recommended

@annj49 

 

For Windows machines, please download Full Feature Software and Driver from the following link then run setup and select wifi

 

             https://support.hp.com/us-en/drivers/selfservice/hp-officejet-6500a-e-all-in-one-printer-series-e710...

 

OR

           https://support.hp.com/au-en/document/c03418489

 

Regards.

BH
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HP Recommended

Hi,

Apologies for jumping in.

What is your exact printer model? is it an HP Officejet 6500A or a 6500A plus printer?

 

The HP Officejet 6500a (E710a) offers USB and Ethernet wired connectivity, the HP Officejet 6500a Plus (E710) also offers wireless capabilities, you may check its Connectivity specifications below:

https://support.hp.com/in-en/document/c02291053

 

Shlomi



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HP Recommended

HP Deskjet 6500A…..

I know it is supposed to have wireless capacity but I can’t find out how it works.

it only seems to work if I have a cable to the modem.

I need to move the printer and it won’t have that physical connection, so I need it to work wirelessly….

HP Recommended

HP Deskjet 6500 E710a......

HP Recommended

What is a USB connection?

How does that work?

HP Recommended

I'm not on Windows. I have a MacBookPro and an iPhone....

HP Recommended

It does not have any wireless  capabilities and therefore you cannot find any such option, it can only connected with a cable to a router, not wirelessly… The 6500A Plus model offers wireless connectivity, not your printer.



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