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Common problems for Connectivity Issues
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HP Recommended
HP OfficeJet Pro 8210 Printer
Microsoft Windows 11

Hello,

I connected my printer to my home WiFi via WPS, during the connection process I moved my printer close to my router. In its usual destination, the printer is locates quite far from the router, but close to a WiFi access point. Still the printer connects to the router and not the AP, so the WiFi signal is very weak and unstable.

How do I force the printer to connect to the AP instead to the router?

Thanks in advance for any help!

3 REPLIES 3
HP Recommended

@KaiOtt 

 

Welcome to the HP support community.

 

I understand that you are having connectivity issues. I am glad to assist you.

Use the HP Smart app to connect the printer.

Here are the steps:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

HP Recommended

Dear Sandytechy20,

 

Thanks a lot for your prompt reply. Thank you also for the solution you suggested, unfortunately this does not solve my issue. I'n not trying to connect my printer to my WiFi (it's already connected to my WiFi), I try to connect my printer to my WiFi to one specific WiFi access point instead of the WiFi router that my printer automatically connects to.

 

I hope I was able to describe my issue clearly enough .

 

Thanks in advance for your continued support!

HP Recommended

@KaiOtt 

 

This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers

Sandytechy20
I am an HP Employee

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