Connect printer to internet

[Valts]

The printer is wired cable with fixed ip address. Everything works well for 3 days. But then, nothing can be printed and there is a message "connect printer to internet" (see attach picture 1). Although the printer's web services are "connected" (see attach image 2). No changes are made to the network or firrewall.
How to solve this problem?

[Dragon-Fur]

@Valts 

This is an HP+ printer - and yes, it must be connected to the Internet so the HP+ service can monitor the printer.

Why is it not?

I suspect you have tried the obvious by now -

If you have not done so, perhaps Restarting everything - including the router - might be helpful.

What else?

Your printer does come with some extra "perks" - one of these is a Concierge setup service.

Printer and  HP+ service

Contact HP+ Support

OR

>>> Open your HP+ Printer Homepage > Concierge Help > Click Contact Us link in the Orange box

I will forward your concern for Review.

Should anything come of the request, expect the agent to contact you here before using other methods.

This method is not fast (we are not HP Support) - it does usually work.

Someone else might have a quicker solution, of course...

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