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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- Connect printer to new Wi-Fi

Create an account on the HP Community to personalize your profile and ask a question
02-07-2025 08:53 AM
Hi @Momo87, Welcome to HP Support Community. 👋
Thank you for posting your query, I will be glad to help you.
Please follow these steps,
1. Press and hold the Wireless button (🛜) and the Cancel button (❌) from the printer control panel together for three seconds. This will restore the network settings to default settings.
2. Download the HP Smart app on your phone or PC, and make sure your device is connected to the same Wi-Fi network you want your printer to join. Open the app, tap "Set up a new printer," and follow the magical on-screen steps. 🪄✨
You may check this document for reference: HP printers - Wi-Fi connection is lost after router or network settings change | HP® Support
I hope this helps. Happy printing (soon, hopefully)!
Take care and have a good day. 😇
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Max3Aj
HP Support