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Common problems for Connectivity Issues
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‎04-20-2025 04:29 AM

HP Recommended

I have HP printer, I have just changed my internet provider for the 3 rd time since having the printer.

What ever I do it is not connecting, it is receiving my internet name but when I put password in it keeps saying Connection failed 

I have also tried WPS on box and will still not connect 

1 REPLY 1

‎04-20-2025 06:06 AM

HP Recommended

A very common issue with new wireless is the wrong wireless band that the printer doesn't support.

Most older printers work only on 2.4GHz wireless band, and most new routers have 5GHz wireless band by default, and the 2.4GHz band must be enabled.




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