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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP Officejet Pro 8610 e-All-in-One Printer

We have new Wi-Fi and I need help to change the Wi-Fi my printer is on

 

1 REPLY 1
HP Recommended

@Hickey8

 

Welcome to the HP support community.

 

I understand that you want to connect the printer to a new WiFi connection, I am glad to assist you.

Restore the printer to the original network settings 

1. From the printer control panel, touch and slide your finger across the screen, touch Setup, and then touch Network Setup. 

2. Touch Restore Network Defaults, and then touch Yes. A message appears stating that the network defaults have been restored. 

3. Touch OK. 

4. Print the network configuration page and verify that the network settings have been reset.

 

Use the Wireless Setup Wizard from the printer control panel display to set up wireless communication.

1. From the printer control panel display, touch and slide your finger across the screen and then touch Setup. 

2. Touch Network Setup. 

3. Touch Wireless Settings. 

4. Touch Wireless Setup Wizard. 

5. Follow the display instructions to complete the setup.

 

Let me know how it goes.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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