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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- Connect printer to wifi

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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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1 REPLY 1
09-25-2024 05:01 AM
Hi @Soup521,
Welcome to the HP Support Community.
I understand that you are facing connectivity issues. I’d like to help!
Make sure, your printer and your device are on the same network as 2.4GHZ only.
To connect your HP OfficeJet Pro 8710 printer to Wi-Fi using your iPhone 13, follow these steps:
Step 1: Prepare the Printer
- Power On the Printer: Make sure your printer is turned on and in a ready state.
- Access the Control Panel: On the printer's touchscreen, tap on the Wireless icon (it looks like a signal wave).
Step 2: Connect to Wi-Fi
- Open Wireless Settings:
- Tap on Settings (gear icon) on the printer's touchscreen.
- Select Network or Wireless Setup Wizard.
- Choose Your Network:
- The printer will search for available Wi-Fi networks. Select your Wi-Fi network from the list.
- Enter the Wi-Fi Password:
- Use the touchscreen keypad to enter your Wi-Fi password. Make sure to input it accurately, as it is case-sensitive.
- Confirm Connection:
- After entering the password, select OK or Connect. Wait for the printer to connect to the network. You should see a confirmation message once it’s connected.
Step 3: Install the HP Smart App on Your iPhone
- Download HP Smart:
- Go to the App Store on your iPhone.
- Search for HP Smart and download the app.
- Open HP Smart:
- Launch the HP Smart app on your iPhone.
- Add Printer:
- Tap on the + icon or Add Printer.
- The app should automatically detect your HP OfficeJet Pro 8710 if it’s on the same Wi-Fi network.
- Select your printer from the list to add it.
Step 4: Print from Your iPhone
- Select a Document or Photo:
- Open a document or photo that you want to print.
- Print Option:
- Tap the Share icon or the Print option, depending on the app you are using.
- Choose Your Printer:
- Select your HP OfficeJet Pro 8710 from the list of available printers.
- Adjust Print Settings:
- Set your desired print options (number of copies, color, etc.).
- Print:
- Tap Print to send your document to the printer.
- If you have trouble connecting the printer to your Wi-Fi network, you can also use Wi-Fi Direct to print directly from your iPhone without connecting to a local network. You can enable Wi-Fi Direct from the printer's settings, then connect your iPhone to the printer's temporary network (usually starts with "HP-").
- Restart Devices: If the printer doesn’t show up in the HP Smart app, try restarting your printer and iPhone.
You may also refer to this document HP printer setup (Apple AirPrint for iPhone, iPad)
Hope this helps! Keep me posted for further assistance
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Nal_NR-Moderator
I am an HP Employee
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