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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP LaserJet M209dw Printer
Microsoft Windows 11

When I try to set up my printer on my iPhone and iPad it asks for a WiFi password which I don't have.

I was told to go to 192.168.223.1 but all that gave me was a bunch of search results and not the destination it said I would get.

1 REPLY 1
HP Recommended

@skeefe8202, Welcome to the HP Support Community! I’m here to help.

 

192.168.223.1 is the IP address of the printer's Wifi-direct page. This is used if you do not have a personal router.

 

Do you have access to a personal wireless router? If yes, connect the printer to the router. 

Use the wifi password of your router. 

Refer to - Find the wireless network password or PIN to connect an HP printer

 

  • Restart the router, the printer, and the iOS device

Follow the steps mentioned in this document - Connecting an HP Printer Using Wi-Fi Protected Setup (WPS)

  • Make sure the printer and the iOS device are connected to the same wireless network. Either 2.4 or 5GHz network.
  • If you have a Dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, the printer will not be able to connect to the network. In this case, contact your Internet service provider to assign different names to both networks.
  • Also, check with your Internet service provider if your router is able to forward 'Bonjour packets'.

Bonjour locates devices such as printers, other computers, and the services that those devices offer on a local network using multicast Domain Name System (mDNS) service records. The software comes built-in with Apple's macOS and iOS operating systems.

 

  • This printer supports WPA encryption, check if the router is on the same encryption method. If using WEP or WPA-PSK+FT change it to WPA-PSK

Use the Hp Smart app to print or refer to - HP printer setup (Apple AirPrint for iPhone, iPad)

 

Hope this helps! Let me know how it goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

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