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Common problems for Connectivity Issues
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HP Deskjet 3051A e-All-in-One Printer - J611h

I just switched to T-Mobile Internet and I really love it but I am not able to connect my printer to the wifi. With my old wifi router I used the WPS button to connect but T-Mobile Galaxy gateway does not have a WPS button. Does anyone know how to connect a printer?

1 REPLY 1
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Sorry I don't have the answer to your problem. But, the closest solution I have found is to use Wifi DIRECT.

Turn ON Wifi DIRECT on your printer, and then connect to it from Available Networks on the computer.

I have a Deskjet 2600 Series and that's how I got connected to it.

This procedure totally bypasses the gateway and connects your PC directly to the printer.

But, my problem is that the printer still complains about not being connected to a network, therefore my Instant Ink account cannot see the printer. I have not yet found a solution for this problem.

 

Good luck!

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