Connecting Printer to a new router

[KLo510]

I have a new Router.  How do I connect my printer to the new WiFi.  I've tried using the directions via HP Smart but have not had any success.  

[Sneha_01]

Hi @KLo510 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

To connect your HP printer to a new Wi-Fi router, follow these steps. If you're encountering issues using HP Smart, you can try connecting via the printer's control panel instead.

Method 1: Connect via HP Smart (Windows or Mac)

Ensure HP Smart is Installed:

• If you haven't already, download and install the HP Smart app from the Microsoft Store (for Windows) or the Mac App Store (for Mac).

Open HP Smart:

• Launch HP Smart and make sure you are logged in to your HP account.

Select Your Printer:

• If your printer is already added to HP Smart, select it from the home screen. If not, click Add Printer.
• The app will attempt to find your printer on the network.

Reconfigure Wi-Fi Settings:

• If your printer is not connected to the new Wi-Fi, there should be an option to reconfigure it.
• Follow the prompts to enter your new Wi-Fi name (SSID) and Wi-Fi password.
• The app will send the settings to your printer.

Test Printing:

• After the setup completes, try printing a test page to ensure the connection is successful.

Method 2: Connect via Printer Control Panel (For Most HP Printers)

If HP Smart doesn't work, you can try connecting directly from the printer's control panel.

Power on Your Printer:

• Ensure that the printer is powered on and that the display is visible.

Access the Wi-Fi Setup Menu:

• For most HP printers, press the Wireless icon or go to Setup or Network settings from the printer's home screen.
• Navigate to Wireless Setup Wizard or Wi-Fi Protected Setup (WPS).

Use the Wireless Setup Wizard:

• The Wireless Setup Wizard will search for available Wi-Fi networks.
• Select your new Wi-Fi network from the list.
• Enter the Wi-Fi password when prompted.

WPS (Wi-Fi Protected Setup):

• If your router supports WPS, you can use it for a quicker connection:
• Press the WPS button on your router (this is usually a physical button).
• Then, on the printer’s screen, choose WPS to connect automatically to the Wi-Fi.

I hope this helps.

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