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‎06-09-2022 02:33 PM - last edited on ‎06-09-2022 04:24 PM by Retired

HP Recommended
Product: HP Tango
Operating System: Microsoft Windows 11

I recently moved and am attempting to connect my HP desktop computer to my HP Tango printer (both the same devices I used seamlessly at my old house). I have tried all of the troubleshooting wizards, setup instructions, etc I can find online. I tried connecting using both HP Smart and direct wifi connection to no avail. I tried having the router "find" the printer. Nothing is working to get the printer connected to my new wifi network. The troubleshooter app told me to connect the printer to my computer using a USB cable, but the tango printer does not have a USB port.

 

I printed a network configuration page as advised by one of the other posts in this forum. It shows:

General Information
Network status- Offline

Active connection type- none

URLs for Embedded Web Server- http://o.o.o.o 

Firmware Revision- INFNTYLP2N001.2203A.00

Hostname- HP333CE7

Serial Number- [Personal Information Removed]

Internet- not applicable

 

801.11 Wireless

Hardware Address (MAC)- 84:a9:3e:33:3c:e7

Status- disconnected
communication mode- infrastructure

network name (SSID)- not set

 

Wi-fi direct

Status- off

Hardware Address (MAC)- 86:a9:3e:33:bc:e7

 

Port 9100

Status- enabled

 

Bonjour

Status- Enabled

Service Name- HIP Tango [333CE7]

 

Microsoft web services

WS Discovery status- enabled

WS Print status- enabled

 

IPP status- enabled

IPPS status- enabled

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