Connecting my printer to phone

[BUCHI2]

I don’t know why my printer isn’t connecting even though the WiFi icon is stable blue

[zoey7886]

@BUCHI2, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding connection between your printer and phone! 

We're thrilled to have the opportunity to assist you and provide a solution.  

If your HP LaserJet MFP M140we printer's WiFi icon is solid blue, but it’s not connecting, follow these steps to troubleshoot:

Check Printer and Network Connection

• A solid blue WiFi light means the printer is connected to a network, but it may not be communicating properly.
• Ensure the printer and your computer or mobile device are on the same WiFi network.
• Restart your router and printer, then try again.

Verify the Printer’s IP Address

• Print a Wireless Network Test Report to find the IP address:
  1. Press and hold the Wireless button for about 10 seconds until the light blinks.
  2. The report will print, showing the IP address of your printer.
• Type the IP address into a web browser to check if the printer’s Embedded Web Server (EWS) loads.

Check for Communication Issues

• If using a Windows PC, run the HP Print and Scan Doctor tool.
• If using a Mac, go to System Preferences > Printers & Scanners, select the printer, and try removing and re-adding it.

Reconnect the Printer to WiFi (If Needed)

If the issue persists, try reconnecting:

• Press and hold the Wireless button for 5-10 seconds until the light blinks.
• Use the HP Smart app on your phone or PC to reconnect the printer to WiFi.

Update Printer Firmware & Drivers

• Download the latest drivers and firmware from HP's official website.
• Install updates and restart the printer.

Let me know if you need detailed steps! 😊  

Take care, and have an amazing day!  

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Regards,