Connecting printer to EE from BT

[Voreda-1]

Need to connect t my printer to new EE internet. Was BT

[zoey7886]

@Voreda-1, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding your printer connection! 

We're thrilled to have the opportunity to assist you and provide a solution.  

If you’ve switched from BT to EE and need to connect your HP printer to the new Wi-Fi network, follow these steps:

1. Reset Wi-Fi Settings on the Printer

If your printer was connected to BT, it may still be trying to connect to the old network. Reset the network settings:

• For touchscreen printers: Go to Setup → Network Settings → Restore Network Defaults.
• For button-based printers: Press and hold the Wi-Fi and Cancel buttons together until the power light blinks.

2. Reconnect the Printer to EE Wi-Fi

• On the printer, open the Wireless Setup Wizard (found in Network Settings).
• Select your EE Wi-Fi network from the list.
• Enter the Wi-Fi password and confirm the connection.

3. Update Printer Connection on Your Computer

• If your computer still recognizes the printer under the old BT connection, remove it:
  • Windows: Go to Settings → Devices → Printers & Scanners, select your printer, and click Remove Device.
  • Mac: Go to System Preferences → Printers & Scanners, select your printer, and click the minus (-) button.
• Re-add the printer:
  • Click Add a Printer, let it search for available devices, and select your HP printer.

4. Test the Connection

Print a test page to ensure everything is working correctly.

Let me know if you need further help! 😊  

Take care, and have an amazing day!  

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Regards,