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Common problems for Connectivity Issues
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‎08-20-2024 11:48 AM

HP Recommended
Product: HP Neverstop Laser MFP 1202w

I have had this printer for a few years now and it’s always worked perfectly with our WiFi until we got a new Internet provider. It’s been an absolute nightmare, trying to figure out how to connect this printer to the new Wi-Fi network. I have spent far too long and read every document support page and nothing is helping. Can someone please Let me know if you have done this in the past? 

Category:
3 people had the same question
1 REPLY 1

‎08-20-2024 11:56 AM

HP Recommended

General help for new modem
1 - Restore Wi-Fi setup mode on your HP printer
2 - Wi-Fi connection is lost after router or network settings change
3 - HP Smart help with printer connection.


Click here for network setup using HP Smart but in a different language

Reset instructions (does not erase nvram)


Press and hold the Wireless button and the Cancel button at the same time until the power light blinks. The printer restarts and then the Wireless light starts blinking blue, indicating the printer is in Auto Wireless Connect (AWC) setup mode. You can now set up a wireless connection between the printer and your device.



I think it stays in setup mode for 2 hours.


To perform a factory reset of the NVRAM
(Non-Volatile Random Access Memory) on an HP 1202 printer,
follow these steps:

  • Turn off the printer: Press the Power button to turn off the printer.
  • Press and hold the Resume button: While holding down the Resume button, press the Power button to turn on the printer.
  • Continue to hold down the Resume button until the Attention light turns on.
  • Release the Resume button: Once the Attention light turns on, release the Resume button.
  • Print a configuration page: Press the Resume button once. The printer will print a configuration page, indicating that the NVRAM has been reset to factory settings.
  • Verify the reset: Check the configuration page to ensure that the NVRAM reset was successful. It should display default settings.

Please note that performing a factory reset of the NVRAM will erase all settings and preferences, returning the printer to its original factory state. If you have any specific settings or configurations that you need to retain, make sure to note them down before proceeding with the reset.



WiFi connect
https://support.hp.com/us-en/printer-setup/hp-neverstop-laser-mfp-1200-printer-series/22955699/model...

Click here for Full feature software April 2024

LaserJet Reference

Let me know if you have a flex system (WiFi boosters or repeaters) as the setup is much more complicated.

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