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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- Connecting printer to wifi

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02-16-2024 06:52 PM
Hello,
I'm having trouble connecting my printer to wifi. When I look at available connections, I see my printer. But it disconnects my computer from the internet. Is there a way to have them both on my wifi network? I wish there would be customer service to help me bc the chat bot is no help!
02-17-2024 10:34 AM
You printer needs to be connected to the modem/router. Do not configure it for WiFi direct print
You may need to reset the printer. Here is one way
https://www.youtube.com/watch?v=2687NJgnaIE
and here is another
https://www.google.com/search?q=3755+printer+reset#kpvalbx=_EOzQZa2MDKizqtsPjdOE8AQ_40
This video shows WIFI setup using smartphone
https://www.youtube.com/watch?v=O_H8Imn6Z2Q
If you do not have a smartphone then use the WPS PIN or pushbutton method as described on page 56 of the users manual
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