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Common problems for Connectivity Issues
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Microsoft Windows 11

My HP DeskJet 3752 won't connect to my wireless network today. (It did yesterday). All of the instructions start with "Make sure" your printer is connected to your wireless network. This is frustrating because I'm looking for ways I can connect my printer to my wireless network.

 

Yesterday, I had to remove my printer from connected devices to my computer and then reconnect. That worked. I tried the same thing today. It didn't work.

 

The Wireless light just keeps blinking.

1 REPLY 1
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Hi @Raveonjo ,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand you're experiencing connectivity issues with your HP DeskJet 3752 printer. Let's troubleshoot this together. 

 

Here are some steps you can try to resolve the problem:

 

Restart Your Devices:

  • Turn off your printer, computer, and wireless router.
  • Wait for a few minutes.
  • Turn on the devices in the following order: wireless router, printer, computer.

Check Wireless Connection:

  • Ensure that your wireless router is working properly and that other devices can connect to it.
  • If possible, try connecting another device to the same wireless network to verify that the network is functioning correctly.

Check Printer Settings:

  • On the printer's control panel, navigate to the wireless settings menu.
  • Check if the printer is still configured to connect to your wireless network. If not, follow the steps to reconnect it.
  • Ensure that the wireless network name (SSID) and password are correct.

Restart Printer's Wireless Connection:

  • Turn off the printer.
  • Wait for a few seconds.
  • Turn on the printer and wait for it to initialize.
  • Check if the Wireless light on the printer stops blinking and remains steady, indicating a successful connection.

Reset Printer's Network Settings:

  • If the issue persists, you may need to reset the printer's network settings to factory defaults.
  • Refer to your printer's user manual for instructions on how to perform a network reset.

Update Printer Firmware:

  • Ensure that your printer has the latest firmware installed. You can usually update the firmware through the printer's settings menu or by downloading it from the manufacturer's website and installing it manually.  Update the firmware on an HP printer

Update Printer Drivers:

Check Firewall/Antivirus Settings:

  • Sometimes, firewall or antivirus software can interfere with the printer's ability to connect to the network. Temporarily disable any firewall or antivirus software on your computer and try connecting the printer again.

 

Refer to this document: HP DeskJet 3752 All-in-One Printer User manual

HP DeskJet 3700 printers - Blinking lights

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 


A_Gayathri
HP Support Community Administrator.
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