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‎10-14-2020 12:52 PM

HP Recommended
Product: Deskjet 2630 printer
Operating System: Microsoft Windows XP

OMG please please can someone help me before I go crazy? I’ve spent hours of my busy day trying 2 print from my printer! Says it’s connected to WiFi but not to HP Ink. I cannot find a phone number or email for these people and the printer just keeps chucking out irrelevant **bleep** which is no help at all and bad for the environment. I just want to connect to HP Ink! Never been an issue before, I’ve had this printer for months, why has it suddenly disconnected? Why can’t I get in touch with anyone? Sorry, but I’m sooooo frustrated! 

Category:
1 REPLY 1

‎10-14-2020 02:26 PM

HP Recommended

@Nikki371, Welcome to HP Support Community!

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

 

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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