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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
Laser Jet Pro M102w
Microsoft Windows 10 (64-bit)

I changed my router SSID name.  THe printer has the old name in to configuration report.  How do I change it?

1 REPLY 1
HP Recommended

@Valllie

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help,
Let's try these steps to resolve the issue: 

1. Open the HP Embedded Web Server (EWS):

  • i. Press and hold the Resume/Cancel button until the Ready light begins blinking.
  • ii. Release the Resume/Cancel button.

Open a web browser, and in the address line, type the IP address or hostname exactly as it displays on the printer configuration page. Press the Enter key on the computer keyboard. The EWS opens.

  • NOTE: If the web browser displays a message indicating that accessing the website might not be safe, select the option to continue to the website. Accessing this website will not harm the computer.

2. On the System tab, click Save and Restore in the left navigation pane.

3. In the Restore Defaults area, click the Restore defaults button.
 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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I am an HP Employee

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