Connecting to my wifi trouble

[Mert363]

I’m having trouble connecting my HP LaserJet M148dw to My Spectrum Internet. The printout from the printer shows an incorrect spectrum network name and I need to correct it, but don’t know how to do that. 

[Hawks_Eye]

Hi @Mert363 

Welcome to the HP Support Community! We're here to help you get back up and running.

Thank you for explaining the situation clearly. I understand how inconvenient it is when the printer connects to the wrong network name. You’ve already done a great job by checking the printout and identifying the incorrect SSID—that’s an important step.

Here’s how we can correct the Wi-Fi connection:

1. Restore Network Settings

• On the printer control panel, press Setup (or the gear icon).
• Navigate to Network Setup → Restore Network Settings.
• Confirm the reset. This clears the old network information.

2. Reconnect to Correct Wi-Fi

• After the reset, go to Wireless Setup Wizard on the printer.
• Select your correct Spectrum network name from the list.
• Enter the Wi-Fi password carefully and confirm.

3. Use HP App for Easy Setup

• Open the HP App on your PC or mobile device.
• Add the printer again and follow the on-screen steps to connect it to the correct network.

4. Print a Network Configuration Page

• From the printer’s control panel, print a network configuration page to confirm the correct SSID is now displayed.

Here’s a helpful resource for wireless setup: HP Printers - Wireless Printer Setup

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Take care, and have an amazing day!

Regards, 

Hawks_Eye