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Common problems for Connectivity Issues
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No matter what i do, whether it's unplugging it for 30 minutes, or pushing the wireless and cancel buttons simultaneously, the blue light will blink yet nothing works!!! This **bleep** printer will not connect to my wifi network. And it used to be connected!!!!!! That's the thing that bugs me the most. All of a sudden it doesn't connect anymore. I have tried everything that i have read to do. It is on the exact same network that my phone/laptop is so don't bother asking that.  All the wireless light does is blink blue which i read means it is in setup mode, but it never sets up!! I run the HP Smart App and it never detects a printer or anything else and i'm just done! I need some help here because i feel like i've tried everything. I am very tech savvy and still nothing is working!!!! 

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@fynook12

 

Welcome to the HP Support Community.

 

Is this Printer not able to connect to any device?

 

Try a firmware update: https://support.hp.com/us-en/document/ish_1776648-1643972-16

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


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