Connection to my wi-fi

[samlebeau]

Why does my computer doesn't recognize my printer and how do i connect it to my wi-fi

[VikramTheGreat]

Hi @samlebeau,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

If your HP OfficeJet Pro 9015 All-in-One Printer isn’t being recognized by your Windows 11 computer or won’t connect to Wi-Fi, here’s a warm and clear guide to help you get back on track.

Why Your Computer Might Not Recognize the Printer

This can happen due to:

• Missing or outdated drivers.
• USB or network connection issues.
• Windows 11 upgrade conflicts.
   

Fix It with These HP Steps

1. Uninstall and Reinstall the Printer Software
   • Go to Settings > Bluetooth & devices > Printers & scanners.
   • Remove the printer.
   • Download the latest drivers from HP: 👉 HP OfficeJet Pro 9015 All-in-One Printer Software and Driver Downloads | HP® Support
      
2. Use the HP App
   • Download from the Microsoft Store or HP App – For HP Printers, Laptops, and Tech Accessories | HP® Official Site
   • Open the app and follow the on-screen instructions to detect and connect your printer.

How to Connect Your Printer to Wi-Fi

Step-by-Step:

1. Turn on the printer and make sure it’s not connected via USB.
    
2. On the printer’s touchscreen:
   • Go to Settings > Network Setup > Wireless Settings.
   • Select Wireless Setup Wizard.
   • Choose your Wi-Fi network and enter the password.
      
3. Use HP Smart App to Finalize Setup
   • Open the app on your Windows 11 PC.
   • Click Add Printer and follow the prompts.

📘 Full Setup Guide:
👉 HP OfficeJet Pro 9015 All-in-One Printer Setup | HP® Support

I hope this helps.

Take care and have an amazing day!
 

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Regards,

VikramTheGreat