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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- Connection to phone

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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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1 REPLY 1
08-06-2024 01:19 PM
Hi @Shan92,
Welcome to The HP Support Community.
Thank you for posting your query, I will be glad to help you.
I understand you are trying to connect your HP DeskJet Ink Advantage 2375 All-in-One Printer to your phone and start printing from iOS, follow these steps:
1. Connect Printer to a Network
a. Connect to Wi-Fi:
- Turn on your printer by pressing the power button.
- Access the printer’s control panel. If it has a display, navigate to the settings or wireless menu. Look for "Wireless Setup Wizard" or "Network Setup."
- Select your Wi-Fi network from the list of available networks and enter your Wi-Fi password.
b. Use the HP Smart App:
- Download and install the HP Smart app from the App Store on your iOS device.
- Open the HP Smart app and follow the on-screen instructions to set up your printer. It will guide you through connecting the printer to your Wi-Fi network if it isn't already connected.
2. Connect Your iOS Device to the Printer
- Ensure your iOS device is connected to the same Wi-Fi network as your printer.
- Open the document or photo you want to print on your iOS device.
- Tap the Share icon (a square with an upward arrow) or the Print option (this might be under a menu depending on the app you’re using).
- Select Print from the list of options.
- Tap Select Printer and choose your HP DeskJet Ink Advantage 2375 from the list.
- Adjust any print settings if needed and tap Print.
Troubleshooting Tips:
- Ensure both devices are on the same network. If your printer is connected to one network and your phone is on another, they won't communicate.
- Check for updates for both your printer’s firmware and the HP Smart app. Sometimes updates can resolve connectivity issues.
- If you’re having trouble, restart your printer, router, and iOS device to reset the connection.
Refer to this document: HP DeskJet Ink Advantage 2375 All-in-One Printer User manual
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
A_Gayathri
HP Support Community Administrator.
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