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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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‎10-16-2020 05:38 PM

HP Recommended
Product: 2752
Operating System: iOS

I can’t seem to get my HP computer (windows 10) and 2752 printer to connect to my eero WiFi system. Has any body else had issues with this?

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1 REPLY 1

‎10-17-2020 07:39 AM

HP Recommended

After years of error free connectivity between my OfficeJet 4630 I suddenly lost my FiOS WiFi connection.  I tried without success to used the WPS set up/Wizard/etc. from the control panel without success.  Hours spent on this!  I contacted HP support and rep talked me through process to try to establish connection without success.  I found I could connect my printer (to upload my Instant Ink status via my cellphone hot spot.  That told me this wasn't a printer hardware/wifi issues but something else.  Then, for no reason, I wasn't even able to print via USB connection.  After various Win10 solutions, etc., I used Print/Scan Doctor and, in effect, re-installed my OfficeJet and used the WiFi network connections/password via the desktop (NOT the printer panel) and, Voila!, I was back on line.  So my advice is:  don't give up... try to reinitialize your printer's WiFi connection but through your PC NOT through the printer panel.

 

DC Bill

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