Connection via Hotspot and Chromebook

[streathamist1]

I've recently moved flat and I'm using BT WiFi hotspot as my internet. I have a chromebook. I cannot connect to the printer. I've accessed support through HP support, but cannot solve the issue. Is it the hotspot that is the issue? I don't have a router, 

[Nal_NR]

Hi @streathamist1,

Welcome to the HP Support Community. 

I'd like to help!

Yes, you are right, The Hot Spot. We do not recommend Hotspots and they usually do not work as they are not stable. 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[streathamist1]

What do you advise that I do instead? 

I have no other option but to use the hotspot. 

[Nal_NR]

Hi @streathamist1,

I am afraid, there is any. Apart from using wifi with a router. However, you may try to contact phone support.

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!