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02-07-2025 10:55 AM
Hi @QueenB33251,
Welcome to the HP Support Community!
Thanks for posting your query! We're here to help you get back up and running.
HP CoolSense Technology is a feature in some HP notebook computers that combines hardware, software, and mechanical design to dynamically manage the temperature of your notebook computer.
HP CoolSense Technology uses a motion sensor in your notebook computer to sense when your computer is being used in a stationary or mobile setting, and automatically adjusts the computer performance and fan speed to keep the computer cool. HP CoolSense software allows you to specify your cooling preferences.
Note:
HP CoolSense requires accelerometer and thermal control hardware available only on select notebook computers.
Update HP CoolSense
If your HP notebook computer came with HP CoolSense software, make sure that you update it to the latest version.
To download and install the latest version of HP CoolSense, go to http://ftp.hp.com/pub/softpaq/sp60001-60500/sp60051.exe.
Configure HP CoolSense
HP CoolSense runs on notebook computers with HP CoolSense technology using the Windows 10 operating system.
Note:
Depending on your version of HP CoolSense, the directions might be slightly different.
To configure the cooling preferences on notebooks with HP CoolSense, use the following steps.
In Windows, search for and open HP CoolSense.
The HP CoolSense icon is displayed in the task bar.
Click the HP CoolSense icon in the task bar to display the configuration box.
Select On (default) or Off to change the settings. Select About for a description of the HP CoolSense settings or to view the newest version number.
On: HP CoolSense automatically detects if your notebook is not in a stationary position and adjusts performance and fan settings to keep your computer surface temperature at a comfortable level. When HP CoolSense is on, the icon in the task bar is blue.
Off: HP CoolSense does not automatically adjust your notebook performance or fan settings beyond default cooling settings. The surface temeprature of your computer might be higher than it would be with HP CoolSense turned on. When HP CoolSense is off, the icon in the task bar is black.
About: Displays a description of HP CoolSense settings and the version number.
We're thrilled to have the opportunity to assist you and provide a solution. We hope our assistance has been helpful!
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Take care, and have an amazing day!
Regards,
Vince_0406
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