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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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‎10-11-2020 08:03 PM

HP Recommended
Product: Hp Deskjet 3636

Pulled my printer out of storage. Trying to setup wireless printing. When I connect to the 2.4 ghz network, it’s saying “a custom password has been set for your printer. Enter the password to access the printer web interface” 

I do not know this password. I have done a hard reset on the printer as well. What do I do?

 

5 people had the same question
1 REPLY 1

‎10-14-2020 08:12 AM

HP Recommended

@Susanna_C2

 

Welcome to the HP Support Community.

 

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the forums page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

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