Dead Printer?

[bappyboy]

My HP Officejet 4630 e-All-in-One Printer just went dead yesterday and it would not turn on.  I turned it off to reboot after I did a scan and now it would not turn back on.  Is this printer done?  

[Jay_G24]

Hi @bappyboy,

Welcome to the HP Support Community. 

I'd like to help!

I understand the printer is not turning on.

Try the below suggestions -

Reset the product

• With the printer turned on, disconnect the power cord from the rear of the printer.
• Unplug the power cord from the wall outlet.
• Wait at least 60 seconds.
• Plug the power cord back into the wall outlet.
• Reconnect the power cord to the printer.
• Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

 Also, try updating the printer's firmware -HP Printers - Updating or Upgrading Printer Firmware  

If the issue persists, 

• I've sent you a private message with further instructions to get this issue sorted.
• In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link:  https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

[Sj02053]

Hello my Officejet 4630 is totally dead. There was a screen error and I unplugged to reset and it won't come back on at all.  Any ideas please!? 

[Sj02053]

Hello did you get a solution for your dead 4630?  mine

  is totally dead. There was a screen error and I unplugged to reset and it won't come back on at all.  Any ideas please!? 

[bappyboy]

Nothing worked, it must have truly been the internal power supply.  I bought a new one since I needed to upgrade.

[Sj02053]

you know there are a couple of known vulnerabilities for this HP model and many others which can be exploited to do harm. I'm thinking my neighbor is an a-hole there's been a dispute

[Echo_Lake]

@Sj02053 @bappyboy

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, 

I appreciate your efforts to try and resolve the issue. This seems like a hardware issue with the printer. 

I'm sending out a private message to assist you with the next course of action. Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!