Deleting and finding new wifi

[Farmer25]

I cannot connect to WiFi.   I’m pretty sure my problem is I had some WiFi work done and they added a password to it.   The printer still picks up the WiFi but it isn’t encrypted with password and won’t connect.  It’s a stupid glitch.  Just need to delete old and recognize new one that encrypted and I think my problem will go away.  

[Garp_senchau]

@Farmer25,

Thanks for reaching out to the HP Support Community! 🎉

I’m here to help you troubleshoot your issue and get things back on track. Just follow these steps below, and we’ll have you running smoothly in no time:

1. Reset the Printer’s Network Settings 

• From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch ( Setup ). 
• Touch Network Setup. 
• Touch Restore Network Settings. A message appears stating that the network defaults will be restored. 
• Touch Yes. 
• Print the network configuration page and verify that the network settings have been reset.

This clears any old Wi-Fi credentials, allowing you to reconfigure the printer for the new network.

Alternatively, you can use the HP Smart app or the printer's web-based setup page (accessed via the printer's IP address) to connect the printer to Wi-Fi.

3. Check Your Router’s Compatibility

• Ensure that the Wi-Fi network is using the 2.4 GHz frequency, as the LaserJet P1102W may not be compatible with 5 GHz networks.
• If your new router is dual band (2.4 GHz and 5 GHz), make sure the printer is connecting to the correct band.

You may also refer these guides: 

• Restore Wi-Fi setup
• HP Printer Wi-Fi setup
• HP printer is offline or unavailable
• HP printer setup (Mac built-in driver)
• Wireless Test report
• Troubleshoot a Wi-Fi connection

I’m pretty confident this will do the trick! But hey, if you run into any bumps along the way or need a little extra help, just give me a shout! I’ve got your back. 💪

Also, if this reply solved your problem (or made you feel like a tech wizard 😎), please click "Accepted Solution". It helps others, and I promise I’ll do a little happy dance. 🕺 Also, if you could click 'Yes' under ‘Was this reply helpful?’—that’s like giving me a virtual high-five. 🙌

Thanks again for being awesome, and I hope you have an amazing day ahead! 🌟

Cheers,