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Common problems for Connectivity Issues
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‎04-18-2021 05:05 AM

HP Recommended
Product: DeskJet 2700
Operating System: Microsoft Windows 10 (64-bit)

Hi all,

 

I have a problem with my new printer and I want to reset to the faactory defaults. But I could not find something how it works. Can somebody help me and send me the instruction for factory reset?

 

I have also the problem, that I could not enter the web interface because the password is wrong, but I don't know why.

 

Thanks an regards

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44 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-18-2021 08:29 AM

HP Recommended

I found the Solution:

 

For everybody who wants to know:

Plug off the power cable on both sites, wait about 5 minutes, press the Power Button about 30sec., plugin the power cable and wait until the printer is ready, then reset the wifi (press power and Wifi-Button 3 sec.) - then I was able to conect via HP Smart the printer.

 

Regards!

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1 REPLY 1

‎04-18-2021 08:29 AM

HP Recommended

I found the Solution:

 

For everybody who wants to know:

Plug off the power cable on both sites, wait about 5 minutes, press the Power Button about 30sec., plugin the power cable and wait until the printer is ready, then reset the wifi (press power and Wifi-Button 3 sec.) - then I was able to conect via HP Smart the printer.

 

Regards!

10 people found this reply helpful
Was this reply helpful? Yes No
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