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- Printer Wireless, Networking & Internet
- Deskjet 2732 no wireless connection cannot find printer

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09-22-2020
02:13 PM
- last edited on
07-14-2021
03:55 PM
by
RodrigoB
Today my printer failed to print and the wireless icon on the left front panel is blinking. I ran all troubleshooting to find my printer and connect wirelessly but nothing is working. I have booted the router, booted the printer, restarted the computer, but there is no recognition of my printer and diagnostics say it is "offline." I downloaded the "Doctor" scan file but that did not find or correct the issue. My wifi is working for pc and television internet and other devices but cannot syc to this printer. It previously worked. with the same router. I've reinstalled HP Smart as well as the printer, added the printer to my settings in my Dell machine, etc., but nothing is working.
09-25-2020 11:27 AM
Thank you for posting on HP Support Community.
Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:
This condition occurs when the wireless connection is on, but the printer cannot find a wireless signal.
Step 1: Wait for the printer to establish a connection
The Wireless light blinks when the printer is attempting to connect to the wireless router or access point. Wait a few minutes, and then check the light again.
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If the printer establishes a connection, you can stop troubleshooting.
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If the Wireless light is still blinking, continue to the next step.
Step 2: Check for issues with the wireless network
The following factors can cause the printer to lose its wireless connection:
The following factors can cause the printer to lose the wireless connection:
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The network connection is no longer active, or has low signal strength.
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The printer goes into sleep mode or standby mode.
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The printer is either too far away from the wireless router, or too close to it. The recommended distance between the printer and the router is 1.0 meter to 1.5 meters (3 ft to 5 ft).
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A firewall prevents the printer from accessing the computer and wireless network.
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A nearby device that emits radio signals (such as a microwave or cordless telephone) might interfere with the wireless connection.
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A virtual private network (VPN) prevents the printer from accessing the computer and wireless network.
If you corrected any of the items in the list and enabled the printer to establish a connection, you do not need to continue troubleshooting.
Step 3: Connect the printer to your network
For more information about connecting the printer to the wireless network by installing the printer software, see Setting Up the Printer Software for a Wireless Network.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee