-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Printer Wireless, Networking & Internet
- Deskjet 2755 intermittently drops off line for no apparent r...
Create an account on the HP Community to personalize your profile and ask a question
12-23-2020 01:38 PM
New Deskjet 2755. After successfully setting up printer, it intermittently drops off line and must be unplugged from power and replugged to reset it. Then it works ok again until the next time. I have tried the HP Print and Scan Doctor software, but it ultimately told me to do the same thing (unplug/replug), and seemed to arrive at the conclusion this is an acceptable fix. I don't consider it acceptable as it is a major inconvenience if some distance from the printer, and is not an option for my wife who is not technically savvy.
I have ordered a replacement printer, but would really like to fix this problem if possible.
Assistance appreciated.
Thanks
Solved! Go to Solution.
Didn't find what you were looking for? Ask the community